coviewPay per seat. Not per session you watch.
Every plan has session replay, co-browsing and live chat. A new workspace tries everything for 14 days — no card.
Free
For trying coview on a small site.
up to 2 seats
- 1,000 recorded sessions a month
- Recordings kept 7 days
- 10 co-browsing sessions a month
- Live chat, files and tickets
Starter
For a small team answering every day.
billed yearly
- Everything in Free, plus
- Up to 10 seats
- 5,000 sessions, kept 30 days
- Unlimited co-browsing
- 300 call minutes a month
- Console errors and failed requests
Growth Most teams
For support teams with targets and an API.
billed yearly
- Everything in Starter, plus
- Up to 50 seats
- 25,000 sessions, kept 90 days
- 2,000 call minutes a month
- Response targets, ticket types, trackers
- REST API and webhooks
Business
For SSO, an audit log and your own roles.
billed yearly · from 5 seats
- Everything in Growth, plus
- 100,000 sessions, kept a year
- 5,000 call minutes a month
- Single sign-on and the audit log
- Custom roles
- Allowed networks and session rules
Enterprise
For large teams with their own identity provider, procurement and volume. From about $1,500 a month.
- 1M sessions a month
- Kept 2 years
- 20,000 call minutes
- SAML
- SCIM
- Volume pricing
Compare every plan.
— means not on that plan.| Feature | Free$0 | Starter$19 / seat | Growth$49 / seat | Business$89 / seat | EnterpriseCustom |
|---|---|---|---|---|---|
| Session replay | |||||
| Recorded sessions a month | 1,000 | 5,000 | 25,000 | 100,000 | 1,000,000 |
| Recordings kept | 7 days | 30 days | 90 days | 1 year | 2 years |
| Over the included sessions | Pauses | Pauses | $4 / 1,000 | $2 / 1,000 | $1 / 1,000 |
| Masking in the browser | |||||
| Console errors and failed requests | — | ||||
| Co-browsing | |||||
| Watch live | |||||
| Show me and Take over | 10 a month | Unlimited | Unlimited | Unlimited | Unlimited |
| Chat and calls | |||||
| Live chat and file sharing | |||||
| Voice and video minutes a month | — | 300 | 2,000 | 5,000 | 20,000 |
| Screen share on calls | — | ||||
| Tickets | |||||
| Tickets with the session attached | |||||
| Response targets and ticket types | — | — | |||
| Trackers | — | — | |||
| Team and security | |||||
| Seats | Up to 2 | Up to 10 | Up to 50 | From 5 | Custom |
| REST API and webhooks | — | — | |||
| Single sign-on (OpenID Connect) | — | — | — | ||
| SAML and SCIM | — | — | — | — | |
| Audit log | — | — | — | ||
| Custom roles | — | — | — | ||
| Allowed networks and session rules | — | — | — | ||
Three things on the bill. Nothing hidden.
Bots and visits where no person ever showed up are never counted.
A recorded session
One visit by one person, however many pages they open.
$4 → $1 per 1,000 over the planA call minute
Counted per person on the call: one agent and one visitor talking for 10 minutes use 20.
Out of minutes: calls pauseA seat
Anyone in your team who signs in to coview. Add and remove people whenever you need.
Billed per seatBilling questions.
Anything else? Ask us in the chat — a person answers.
- What happens after the 14-day trial?
- The workspace moves to Free unless you choose a plan. Nothing is deleted; recordings older than Free keeps simply age out.
- Can I change plans later?
- Any time, from Settings › Billing.
- How do you take payment?
- Cards, through Stripe — coview never sees your card number. Prices are in US dollars.
- What if we go over our sessions?
- On Free and Starter, recording pauses until next month. On Growth and up, extra sessions are billed per 1,000.
- Are calls recorded?
- No. A call leaves only a log in the conversation: who called, when, and for how long.
- Do my customers pay or install anything?
- Never. Everything runs in their browser through the script on your site.
Try every feature for 14 days.
No card to start. Your first session shows up as soon as the snippet is on your site.